Get startedThe CX team at Polymarket is small, high-ownership, and directly responsible for the experience of users moving real money on the world's largest prediction market.
Polymarket's support demand doesn't follow a schedule. An election call, a disputed market resolution, or a surprise championship finish can multiply ticket volume in hours.
The Customer Experience team at Polymarket is small, high-output, and operating in a space where the questions agents answer, whether from a human or an AI, are genuinely hard.
CX generates some of the richest data at Polymarket: every contact, every resolution, every point of friction. Right now, that data isn't working hard enough. You'll change that.
When something goes wrong for a customer and the normal path hasn't fixed it, the case lands with you.
Some customer issues don't stay in the ticket queue. They show up in a leader's inbox, on X, or in a community channel with thousands of people watching.
Our in-house support team is Polymarket's center of excellence: the specialists who handle the most complex, sensitive, and high-value customer issues, and the people everyone…
The CX team at Polymarket is the first line of contact when something goes wrong, and things go wrong in ways that are genuinely hard to predict.
Polymarket ships fast. New products, new market types, new payment rails, new geographies: the pace is real and it does not slow down for anyone.
The Customer Experience team at Polymarket sits at the intersection of a fast-moving product, a regulated financial environment, and a global user base with real money on the…
When a market moves, our queues move with it. The Customer Experience team at Polymarket operates in an environment where volume can spike without warning, driven by breaking…
The CX team at Polymarket is small, fast, and responsible for the experience of a global user base that trades on real-world events around the clock.
Polymarket's finance team is small, high-output, and building the infrastructure that will support a category-defining company at scale.
Polymarket is registering a Futures Commission Merchant (FCM) to support its derivatives business, and this role sits at the center of that effort.
Polymarket is looking for a US Control Desk Operator / Analyst to sit at the intersection of market operations, risk oversight, compliance, and technology — serving as a critical…
As Creative Operations Manager, you own everything between a finished asset and a live, measurable impression.
The Design team at Polymarket is small, fast, and expected to punch well above its weight. We ship across paid social, lifecycle, partnerships, and brand with a lean roster of…
Polymarket is looking for a CRM Specialist to support retention strategy across the customer lifecycle for Polymarket's US App and polymarket.com http://polymarket.com.
Polymarket is hiring a Director of Data Analytics to lead the team that turns data into decisions across the company.
Institutional capital is one of the most important vectors for Polymarket. Market-makers, hedge funds, trading desks, and sophisticated financial players are paying close…
Polymarket's IT and Security team is small, senior, and expected to move fast. This role sits at the intersection of third-party risk, audit execution, and privacy operations …
Polymarket sits at the intersection of information markets, crypto, and traditional derivatives — and the regulatory environment is actively evolving.
Polymarket is looking for a Head of University Recruiting to build our university recruiting and internship programs from the ground up.
Polymarket is looking for a Lead Mobile Performance Engineer to own the speed, efficiency, and responsiveness of our mobile platform.
Polymarket operates a CFTC-regulated designated contract market (DCM) and derivatives clearing organization (DCO).
The Growth team at Polymarket is building out a Customer Marketing function from the ground up, and lifecycle is central to that bet. We're not filling a coordinator seat.
Polymarket is looking for a Macro Markets Lead to own everything related to macroeconomic, financial, and geopolitical markets across both Polymarket US (off-chain) and Polymarket…
Polymarket is looking for a Mobile Infrastructure Engineer to own mobile infrastructure end-to-end: the release pipeline, CI, test infrastructure, stability, and observability…
Polymarket's Growth team owns the full acquisition funnel, from first impression to first deposit. We move fast because the product does.
We're looking for a Paid Social Manager to own and scale Polymarket's paid acquisition across social channels.