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MercorOperations

Chief of Staff to Head of Engagement Management

$180k–$230kExecutiveSan FranciscoFullTime
Must-haves
  • 3-4 years of experience in a Chief of Staff/Exec Ops role supporting a rapidly scaling business
  • Exceptional strategic thinking and execution
  • Strong commercial instincts and interest in AI
  • Ability to operate across sales, partnerships, marketing, and recruiting
  • High ownership, low ego, and comfort operating in ambiguity
  • Excellent communication and relationship-building skills
The role
ABOUT MERCOR Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices. ABOUT THE ROLE Mercor is looking for a Chief of Staff to support the Head of Engagement Management and drive high-priority initiatives across sales, partnerships, marketing, and hiring. This is a high-ownership role for someone who can move quickly from strategy to execution, helping to drive the strategic direction of Mercor's rapidly expanding GTM efforts. WHAT YOU’LL DO - Special Projects: Develop and execute strategic initiatives to grow Mercor’s business across labs, enterprises, and app layer companies - Partnerships: Activate partnerships with RL-as-a-service companies and partners to turn relationships into joint GTM and revenue opportunities. - Sales strategy: Manage CRM implementation, goal setting, territory design, and resource allocation - Process Optimization: Help to optimize the operating rhythm of the EM organization including deal reviews and GTM systems - Strategic Hiring: Identify organizational gaps and lead recruiting for high-priority roles across the Engagement Management organization. WHAT WE’RE LOOKING FOR - 3-4 years of experience in a Chief of Staff/Exec Ops role supporting a rapidly scaling business - Exceptional strategic thinking and execution - Strong commercial instincts and interest in AI - Ability to operate across sales, partnerships, marketing, and recruiting - High ownership, low ego, and comfort operating in ambiguity - Excellent communication and relationship-building skills BENEFITS - $15K relocation bonus (for moving to the Bay Area) - $10K housing bonus (if you live within 0.5 miles of our office) - $1.5K monthly stipend for meals - Free Equinox membership - $200 monthly laundry reimbursement - $200 monthly personal wellness reimbursement - Health, Dental, Vision insurance - 401(k) with company match